Privacy Policy

Privacy Policy for Lothian Industries Inc.

Lothian Industries, Inc. (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and protect your information, as well as your rights under applicable laws, including the California Consumer Privacy Act (CCPA), California Privacy Rights Act (CPRA), and General Data Protection Regulation (GDPR).

1. Information We Collect
We may collect the following personal information:

Contact Information: Name, email address, phone number, mailing address.
Business Information: Facility details, project requirements, and other relevant data to fulfill requests.
Cookies and Tracking Data: Information about your interaction with our website for analytics and advertising.
We do not collect sensitive personal data such as health or biometric information.

2. Purpose of Data Collection
We collect your data to:

Generate and track leads.
Provide marketing and sales information.
Deliver proposals, products, and services.
Enhance customer service.
Conduct analytics and improve our website and offerings.
3. Third-Party Sharing
We may share your information with trusted third-party vendors, including but not limited to equipment manufacturers, installation partners, and other service providers, to fulfill your project needs. For example, when you request a specific product such as a Valo Jump, we share your information with ValoMotion to facilitate the order and delivery. All data sharing is subject to client approval.

4. Data Retention
We retain personal data indefinitely to provide ongoing support, except for credit card or financial information, which we do not store.

5. Cookies and Tracking
We use cookies, web beacons, and other tracking technologies for:

Analytics and reporting.
Advertising and retargeting campaigns.
Enhancing user experience on our website.
You can manage cookie preferences through your browser settings.

6. Your Rights
Under CCPA, CPRA, and GDPR, you have the following rights:

Access: Request a copy of the data we collect about you.
Correction: Update or correct your personal information.
Deletion: Request the deletion of your data.
Opt-Out: Choose to stop receiving communications or prevent data sharing.
To exercise these rights, contact us at [email protected].
7. Minors
We do not knowingly collect personal information from individuals under 18 years of age.

8. Data Security
We implement robust security measures, including firewalls and two-factor authentication, to protect your data from unauthorized access.

9. International Visitors
We comply with GDPR for visitors from the European Economic Area. By using our website, you consent to the transfer and processing of your data in the United States.

10. Policy Updates
We may update this Privacy Policy from time to time. Significant changes will be communicated via email at least 15 days before they take effect.

11. CCPA Compliance
We do not sell personal data as defined under CCPA.
We honor “Do Not Sell My Personal Information” requests.
12. Contact Information
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

Rob Lothian
Email: [email protected]